Here at DELYX LTD, we want you to love your purchase! However, if you are not completely satisfied, we will be happy to provide an exchange or full refund within fourteen (14) days of delivery as long as the product remains unwashed, unused/unworn, undamaged, unaltered, tags intact, and with the original packaging. Please note, products that show use or wear are ineligible for refunds. For sanitary reasons, when trying on bathing suits, please do so with underwear and do not remove the protective liner.
Refunds or exchanges will be processed and/or shipped within one week after we receive the returned product(s). We will attempt to refund the original debit or credit card used to make the purchase. If the card has expired or is invalid, you will be contacted for an alternative refund method. Please note, your financial institution may take up to 10 business days to post the refund to your account.
Click the button below to complete your Return/Exchange Form. You will receive a return label via email to apply to the original package and return, addressed to DELYX LTD. Or, if you have any additional questions or need assistance, please contact us at firstname.lastname@example.org or 1-844-904-6840 with your order number and product details.